Returns & Exchanges

At FREAKINS, we want you to love your fit, which is why we offer a hassle-free 7-day return and exchange policy for all unworn items with original tags. Whether it's a sizing issue or a change of heart, we've made the process seamless to ensure you stay stylish without the stress.

1

Initiate Request

Visit our Returns Portal and enter your order ID and phone number to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure the garments are unwashed, unworn, and have all original tags attached before securely packing them in the original bag.

3

Reverse Pickup

Our courier partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost to you.

4

Refund or Store Credit

Once the item passes our quality inspection at the warehouse, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing