Frequently Asked Questions
Everything you need to know about your FREAKINS order and our latest fashion drops.
How do I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Order History' section in your account dashboard.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. Please initiate your request through our returns portal.
How do I find the right size for me?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of India. Delivery timelines may vary during peak sale seasons.
Are your denim products sustainably made?
At FREAKINS, we are committed to conscious fashion. We use water-saving technologies in our denim washing processes and prioritize ethical manufacturing across our supply chain.